Return & Refund Policy – Pak Digital Mart

At Pak Digital Mart, we care about your satisfaction. If you’re not completely happy with your purchase, we offer a 7-day return policy for most products.

✅ Return Window:
Returns must be requested within 7 days of delivery.

📦 Return Conditions:

  • The item must be unused, undamaged, and in its original packaging
  • Include all accessories, manuals, and warranty cards
  • Items showing signs of use, damage, or tampering may not be accepted
  • Video of unpacking the products is necessary for return request

🚚 Return Process:

  • To request a return, please contact our support team at:
    📧 info@pakdigitalmart.com
    📞 0329-9710099
  • We will arrange a courier pickup or guide you on how to send it back

💰 Refunds:

  • After the product is received and inspected, your refund will be processed within 7 working days
  • Refunds will be made via bank transfer or your original payment method

🚫 Non-returnable items:

  • Software downloads, used mobile panels, used mobile accessories, and opened hygiene products are not eligible

📌 Return Shipping Costs:

  • Customers are responsible for return shipping charges unless the product was defective or incorrect

For more help, contact our customer care team.